SHIPPING METHOD + RATES

Shipping and handling charges will be calculated and added to your order. We ship from Portland, OR, and use UPS or USPS Priority ﬂat rate boxes on all domestic orders unless otherwise requested. Please note in PO in the circumstance that the delivery address does not accept USPS deliveries. International buyers, please contact us for a courier quote.

ESTIMATED LEAD TIME

Ship date is usually 3-7 days from payment date for in-stock merchandise. Items with longer lead times will be noted as 'PREORDER {SHIP DATE}' in the product description online. Customized orders and large quantities may take longer to fulfill. Leadtimes longer than 3 weeks will be communicated to the buyer when the order is received. Please login to your wholesale account at lastchancetextiles.com for the most up-to-date inventory and availability.

CHANGES TO ORDERS/CANCELLATION

Any changes to orders must be emailed to info@lastchancetextiles.com, within 1 business days of initial P.O. for immediate orders and within 7 business days for pre-orders. Orders cannot be changed after dispatch. If an item is backordered at scheduled delivery, the retailer will be given the option to remove or replace that item on the order. Last Chance Textiles reserves the right to cancel a pending order for any reason in which case payment will be refunded back to the original payment method.

RETURN POLICY

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise. Please inspect all shipments immediately upon arrival. Contact Lindsey at info@lastchancetextiles.com within 7 days of receipt of the damaged or defective goods. Damaged returns will be replaced with new merchandise if available. If a replacement is not available, a refund will be issued. Buybacks may be negotiated in lieu of LCT items being liquidated at clearance pricing.

INVENTORY HOLDS

Once an order is approved, the product will be held aside for your order up to 14 days. Buyer must approve order in writing for hold to go into effect. If payment is not made within 14 days, the hold is release and products will be restocked into available inventory. If payment arrives after the 14 day period and ordered product is sold-out or back-ordered, the closest alternative will be substituted or a refund given. Please email us if you need longer than 14 days to make payment.

RETAIL PRICING

All prices are listed in US dollars at wholesale pricing. Prices are subject to change without notice. In the event the Wholesale Account chooses to place products at a discount, items shall not be discounted more than 20% without prior written approval from Last Chance Textiles. Buybacks may be negotiated in lieu of LCT items being liquidated at clearance pricing.

NEIGHBORHOOD EXCLUSIVITY

We honor neighborhood exclusivity as a courtesy to all Last Chance Textiles retail partners with a current account. The minimum requirement to keep an account current is one order per every 6 months and a minimum of $1000 in total orders per every 12 months. These terms and the definition of 'neighborhood' are at the sole discretion of Last Chance Textiles and are subject to change without prior notice. Please email us with any questions or special considerations regarding exclusivity.

DISPLAY AND PACKAGING

All Last Chance Textiles products must be displayed and sold in their original packaging and with hang tags attached. An exception is made for merchandising scarves so that the customer can easily unfold and see the full pattern. If you choose to do so, please keep the bandana sleeves and scarf envelopes and re-package at time of purchase so the customer has access to care instructions etc. If Last Chance Textiles are sold online, credit must be given to Last Chance Textiles in the product description. Retailers may not sell Last Chance Textiles product on third-party online platforms (i.e., eBay, Amazon, Etsy etc).

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